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NEW! Parcel Protection

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Protect your purchase with Parcel Protection!

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File A Claim

Filing a claim can be done very quickly through the Parcel Protection Claims Dashboard. You can choose to reship or refund when filing a claim. Be sure to check the status of your shipment before starting a claim!

Parcel Protection FAQ

Parcel Protection is premium package protection for your BrüMate order. When you add Parcel Protection at checkout, you can easily file claims for lost, stolen, damaged, or incorrect items in the unfortunate case any of these issues arise.