Where is my order?Updated 2 years ago

You can track your order using our BrüMate shipment tracker or by clicking the link provided in your “Just shipped!” email.

You can also find your order information through your Account Page. If you do not have an account, Register for a VIP Account!

Please Note: If your order has not shipped, information will not be available. Information will be updated after it has shipped. 

If you have an order that has not updated and you purchased Green Shipping Protection, please file a claim through the Green Shipping Protection Claims Dashboard.

If you did not purchase package protection, please file a claim with the carrier. Protection must be added to your order for any issues during the shipping process to be covered. BrüMate is not held liable for any shipping carrier issues.