How to Earn and Use PointsUpdated a month ago
Earning points is easy!
Here's how:
- Refer a Friend: Earn 1,000 points (that’s $10!) by referring us to your friends, loved ones, coworkers, etc. who have never purchased from BrüMate.
- Birthdays: We want to celebrate you. Depending on your tier (up to a $25 gift) for your birthday!
- Purchase a Brü: It’s like a reward… for shopping. Literally. For every dollar spent, you’ll earn 5 points towards your next purchase!
- Leave a Review: Love your purchase? Share how it’s made a difference in your day and earn points for doing so.
- Tag Along on Socials: Did you know we have a VIP Facebook group? Joining our FB community group lends you the inside scoop on upcoming releases, an ability to connect with our founder, and is a great way to connect with others. Plus, following our Instagram earns you 50 points!
*NOTE:
- Friend referrals must be a new customer, and they will need to place an order over $25 for the referral to be eligible for points.
- Birthdays must be entered into your account the day before in order to automatically receive points. If you entered your birthday in our old program, please re-add your birthday to your account as it wasn’t carried over to the new program.
- You can do this by locating Ways To Earn Points on the BrüMate Rewards page. If your birthday has not been entered, you can do so where it says Happy Birthday.
- Shipping, taxes, and other fees are not eligible for points when placing an order.
- Orders paid for with a gift card do not earn points.
- You will receive a product review email once your order is delivered. Reviewing products through those emails is the only way to earn points in your account. All reviews made from the site will not be credited to your account.
- You must follow our social media through the links on the BrüMate Rewards page while signed into your account to receive points.
Want to redeem points for a discount on your order?
Here's how:
2. Locate your points balance at the top of the page
3. Scroll down on the rewards page until you see Rewards You Can Redeem or Earn
4. If you are eligible for a reward, you will be able to click Use this Reward. If you are not eligible, it will show Need More Points.
5. To redeem, click Use this Reward and Redeem.
6. Copy the code and add it at checkout to redeem your discount!
7. If you are not ready to redeem your code immediately, it will remain in your account history.
NOTE: Points can only be redeemed in certain increments from the Rewards page. If you would like to customize the amount of points you use or use all of your points, you can do so from checkout!
Want to redeem points for an exclusive product?
Here's how:
*NOTE: Customers may only redeem each Exclusive Product once per calendar year. Customers may only redeem two Exclusive Products per tier during a calendar year.
2. Locate your points balance at the top of the page - you must have 2,500+ points and be in the Platinum Tier to be eligible to redeem the exclusive product.
3. Scroll down on the rewards page until you see Redeem Points For Product.
4. Click Use This Reward under the Era you want to redeem, then click redeem.
5. The code should populate immediately and automatically add the Era to your cart.
NOTE: If this does not happen, please do not redeem a second time. If the code does not populate immediately, please refresh the page.
NOTE: If this does not happen, please do not redeem a second time. If the code does not populate immediately, please refresh the page.
6. If you remove the item from your cart, you'll need to scroll down on the rewards page to find your account history. Within the account history, you'll see the product name and a green approved status. Click approved and copy your code to automatically add the item back into your cart.
7. Add anything else you'd like to your order, then head to checkout!
NOTE: Orders that include pre-order items ship in full).
NOTE: Orders that include pre-order items ship in full).
NOTE: If this option is not available, we likely are not offering an exclusive product at the moment.
*Exclusive products cannot be resold or traded to prevent scalping, and will result in removal from the Rewards Program.
Still need assistance? Learn more about Rewards Tiers, our Referral Program, and our BrüCrew Rewards Frequently Asked Questions.