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Frequently Asked Questions

Answers to your FAQs including product, wholesale, warranty claims, and more.


Product FAQs

Learn more about your favorite products!

4 articles

Learn more about our warranty and how to file a warranty claim.

2 articles
Retail Locations

Find a Brü near you.

2 articles

Become a dealer today!

2 articles


Bulk Orders

Bulk orders incur bulk shipping rates and fulfillment times. We are happy to provide discounts for eligible bulk orders.

Donation Requests

We believe in giving back to the community and supporting causes close to our hearts. At this time, we work with specific charities and do not currently take outside donation requests.

Our Commitment to Sustainability

At BrüMate, sustainability has been our focus from the start by reducing the use of single-use plastics. Learn more about our commitment to sustainability as our company continues to grow.

How to Subscribe/Unsubscribe to Emails and Texts

To subscribe to text alerts, text BrüCrew to 66415. A signup link can be found at the bottom right of our website to subscribe to the email newsletter.


Yes, we offer pre-orders on select items! Pre-orders are typically available on popular items that are taking a bit longer than others to restock. If an item is available for pre-order, it will be noted on the product page.