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Returns & Exchanges

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3 articles

BrüMate makes returns quick and easy! Learn more.


Domestic Returns

Returns are simple and stress-free!

4 articles
International Returns

Learn more about returning an international order.

3 articles


Holiday Return Policy

We are happy to extend our return policy through the Holiday season! Any orders placed through the BrüMate website from November 1st, 2022 - December 31st, 2022 are eligible for a return through January 31st, 2023. See our Domestic Return Policy or I

Gift Exchanges

We are happy to offer gift exchanges! Don't worry, the person who gifted you the BrüMate will not know you exchanged it. You can return your BrüMate in exchange for an instant credit through the BrüMate Gift Exchanges portal.

Authorized Retailer Returns

All BrüMate products not purchased directly from the BrüMate website must be returned to the original retailer. At this time, we cannot accept returns or exchanges for BrüMate products purchased from our retailers.