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Domestic Returns

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Returns are simple and stress-free!


What is your return policy for domestic orders?

We provide free return labels on all domestic (USA) orders for unused items in their original packaging within 30 days. Please go to the BrüMate Returns Center to start the process!

How do I exchange my BrüMate?

Please visit the BrüMate Returns Center to begin an exchange. You will begin a return and on the last page, you will be given a voucher code that can immediately be used on the website to purchase a new product of your choice!

How do I return my BrüMate?

Head to the BrüMate Returns Center to initiate your free return within 30 days from the order’s fulfillment date! All returns must be unused and in their original packaging. You will be issued an instant credit in case you would like to exchange.

Has my return been processed?

To know your return/exchange has been completed and processed fully, please be sure to fill in the “Additional Feedback” section on the left hand side and hit the button marked “Complete”.