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Hydration Packs

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Learn more about your favorite BrüMate products through our Help Center. Care instructions, product FAQs, videos, and more.

BrüMate Help Center | Products

Learn more about your favorite BrüMate products.

Products

Hopsulator Trio

Hopsulator Slim

Hopsulator Duo

Hopsulator Bott’l

Hopsulator Juggernaut

Hopsulator Twist

Growl’r

Imperial Pint

Leap

Nav Series

Müv Series

Pour Over

NAV Series

Uncork'd

Rocks

Cocktail Shaker

Togosa

Champagne Flute

Winesulator & Infinity Bottle

MargTini

Nos'r

Resa

Rotera

MultiShaker

ReHydration Bottle

ReHydration Mini

Paragon

BackTap

MagPack

BrüTank 55QT

BrüTank 35QT

BrüTank

Accessories

Apparel

Do you offer customization?

Personalization FAQ

Upload Your Own Artwork

Personalization FAQ - Upload Logo Info

Bulk Orders

Donation Requests

Our Commitment to Sustainability

How to Subscribe/Unsubscribe to Emails and Texts

Pre-Orders

Frequently Asked Questions

Care Instructions

BevLock Lid

Insulation Tips & Tricks

Product FAQs

Does BrüMate offer a warranty on its products?

How do I file a warranty claim?

Warranty

Retail Locations

Do you offer wholesale?

Who Is Allowed To Sell BrüMate?

Wholesale

How to Join the BrüCrew

How to Earn and Use Points

Rewards Tiers

Referral Program

BrüCrew Rewards FAQ

Why join the Facebook VIP group?

Where can I find the Facebook VIP discount code?

Facebook VIP

BrüCrew Rewards & Facebook VIP

File A Claim

Green Shipping Protection FAQ

Green Shipping Protection

Where is my order?

How long will it take for me to receive my order?

How do I make changes to my shipment?

Can I ship to multiple addresses in one purchase?

Shipping Status & FAQ

Do you offer free shipping?

How much does shipping cost?

Cost Of Shipping

Do you ship Internationally?

How long will it take for an International order to be delivered?

How much can I expect to pay for customs/duties? Does BrüMate cover this?

International Shipping

Shipping

Authorized Retailer Returns

What is your return policy for domestic orders?

How do I return my BrüMate?

Gift Exchanges

Domestic Returns

What is your return policy for international orders?

How do I start an international return?

What is the status of my international return?

International Returns

Returns & Exchanges

What payment options are available?

Can I use multiple forms of payment?

Why am I being charged sales tax?

Where is my order confirmation email?

Checkout

Can I use multiple discount codes?

Where do I enter my discount code or gift card?

Can I send an E-Gift Card to someone else?

Do you have any discount codes?

Are there exclusions to discount codes?

Cashback FAQ

Discounts & Gift Cards

Payment

How to Access the Mobile App

BrüMate Mobile App