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Health + Hydration

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Learn more about your favorite BrüMate products through our Help Center. Care instructions, product FAQs, videos, and more.

BrüMate Help Center | Products

Learn more about your favorite BrüMate products.

Products

Valentine's Day 2023

Valentine's Day ❤️

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Parcel Protection FAQ

NEW! Parcel Protection

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Personalization FAQ

Personalize Your BrüMate

Frequently Asked Questions

Care Instructions

MÜV BevLock Lid

Hopsulator Trio

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Imperial Pint

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VIP Rewards and Discount Code

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BrüPoints FAQ

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Bulk Orders

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Our Commitment to Sustainability

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Wholesale

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How do I file a warranty claim?

Warranty

Where is my order?

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Can I ship to multiple addresses in one purchase?

Shipping Status & FAQ

Do you offer free shipping?

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Cost Of Shipping

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How much can I expect to pay for customs/duties? Does BrüMate cover this?

International Shipping

Shipping

Holiday Return Policy

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Authorized Retailer Returns

What is your return policy for domestic orders?

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Has my return been processed?

Domestic Returns

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How do I start an international return?

What is the status of my international return?

International Returns

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What payment options are available?

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Why am I being charged sales tax?

I didn't receive an order confirmation email after checking out. What happened?

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Can I use multiple discount codes?

Where do I enter my discount code or gift card?

Can I send an E-Gift Card to someone else?

Do you have any discount codes?

Are there exclusions to discount codes?

Discounts & Gift Cards

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How to Access the Mobile App

BrüMate Mobile App